Production Assistant

Alpine Heat Pumps • Full-time • Granby, Massachusetts, United States • $60,000 - $80,000 / year • 3m ago

Hiring Immediately

Production Assistant

Alpine Heat Pumps is one of Massachusetts’ leading independent HVAC companies, delivering high-quality heat pump installations and heating solutions to residential customers across the Pioneer Valley and beyond. With a 4.9-star Google rating and a family-owned culture built on quality, accountability, and teamwork, we’re proud to be a place where great people build great careers.

Key Responsibilities

Manage and coordinate permitting applications and documentation for HVAC installations
Provide direct support to the sales team with scheduling, proposals, and follow-up coordination
Maintain clear and professional client communications throughout the project lifecycle
Assist with in-house sales activities and customer inquiries as needed
Maintain accurate records in company systems (CRM, project management tools)
Collaborate with production, operations, and administrative teams to ensure smooth project flow
Identify and flag any project issues or permit delays proactively

Qualifications

1+ years of HVAC experience preferred (residential setting strongly preferred)
Strong attention to detail and highly organized — this is a must
Excellent multitasking ability; comfortable managing several projects simultaneously
Strong written and verbal communication skills
Computer proficiency required: CRM software, MS Office, email platforms
Self-motivated with the ability to work independently as well as part of a team
Friendly, professional demeanor with a customer-service mindset
Familiarity with permitting processes or construction administration is a plus

Work Location & Schedule

Hybrid — based out of our Granby, MA office with flexibility for remote work
Full-time position
Monday–Friday schedule

We are looking for a detail-oriented, organized Production Assistant to join our growing team at our Granby, MA office. This hybrid role plays a critical part in supporting our production operations — from managing permitting processes and supporting the sales team to handling client communications and assisting with in-house sales activity. If you thrive in a fast-paced environment, love checking things off a list, and take pride in your work, we want to hear from you.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits: