Experienced Residential Service Plumber

MacGregor Plumbing and Heating, Inc. • Full-time • Harbor Springs, Michigan, United States • $24 - $35 / hour • 2m ago

MacGregor is a reputable and growing residential home services company seeking an experienced Residential Service Plumber to join our team. This role is ideal for a motivated professional who takes pride in quality workmanship, values customer satisfaction, and thrives in a team-oriented environment.

Position Overview

The Residential Service Plumber is responsible for diagnosing, repairing, maintaining, and installing plumbing systems in residential homes. This position requires strong technical ability, clear communication with customers, and adherence to industry codes and company standards.

Key Responsibilities

Diagnose and repair residential plumbing issues, including leaks, clogs, and fixture malfunctions
Install water heaters, sump pumps, disposals, faucets, toilets, and related equipment
Provide clear, upfront pricing and obtain customer approval prior to beginning work
Communicate scope of work and educate customers on system conditions and available solutions
Promote service plans and maintenance agreements where appropriate
Accurately document services performed, materials used, and time on site
Submit job-related paperwork, receipts, and documentation in a timely manner
Maintain a clean, organized, and fully stocked service vehicle
Participate in team meetings and ongoing training
Follow all safety procedures and properly use tools and equipment
Assist with inventory tracking and vehicle inspections
Communicate effectively with dispatch regarding job status and follow-ups
Obtain and verify material orders as needed
Maintain a professional appearance and uphold company standards
Support additional operational tasks as required

Qualifications

3+ years of residential plumbing experience
Journeyman Plumber License preferred (or ability to obtain)
Strong knowledge of plumbing codes, safety practices, and residential systems
Excellent communication and customer service skills
Ability to work in varying weather conditions and physically demanding environments
Ability to lift 75+ lbs and work in confined spaces (crawlspaces, attics, etc.)
Valid driver’s license with a clean driving record
Ability to pass background screening and drug testing
Positive, team-oriented attitude with a strong work ethic

What’s Offered