HVAC Field Supervisor

Pro Comfort Control A/C & Heating Installation • Full-time • Ashland, MA, US • $37 - $52 / hour • 3m ago

Pro Comfort Control A/C & Heating Is Hiring a HVAC Field Leader.

Family-Owned. Technician-Built. Backed by a Team That Actually Gives a Damn.

Tired of doing the work of a supervisor without the title, the pay, or the backup?

At Pro Comfort Control, we're more than an HVAC company. We're a family-run, top-rated team that actually invests in its people. We've built a reputation across the Metrowest for honest work, high-performing systems, and a crew that shows up every day with pride. Now we're looking for someone to help lead that crew.

If you're a seasoned tech who's ready to step into a leadership role with real support behind you, keep reading.

We don't care about fancy resumes. We care if you can troubleshoot hard jobs, mentor your team, and hold the standard on every call. Talk to us directly and let's see if it's a fit.

Why Work With Pro Comfort Control?

Strong Earning Potential. Competitive pay commensurate with your experience and leadership
Leadership Role With Real Impact. Help shape the service department, training systems, and technician development
A Team That Respects the Trade.
Tech-Forward Operations. We run with the leading tools and software’s, so you're working with real dispatch and job data
Work/Life Balance- Paid holidays, PTO
Career Growth- Build into higher-level operations or service management opportunities
Zero Corporate BS: Local team, real people, no red tape

What We're Looking For in an HVAC Field Supervisor

Strong troubleshooting and diagnostic ability across a wide range of HVAC systems, including boilers. Basic installation principal knowledge preferred too.
Natural Teacher: You enjoy riding with the team, identifying gaps, and making people better at their jobs
Leader on the Truck and Off. You hold the standard without being a micromanager. Technicians look to you for guidance.
Sharp on the Customer Side - You communicate clearly, represent the brand well, and leave every home better than you found it
Organized and Accountable: Paperwork is accurate, the van is clean, and your team knows you're reliable. Strong communication and customer skills
Comfortable using tablets, CRM systems, and flat-rate pricing.
Valid driver’s license required

We don’t care about ego. We care about leadership, accountability, professionalism, and someone who genuinely wants to help build a strong team.

What You'll Do

Lead and mentor a team of technicians through ride-alongs, in-house training, and daily field support. Diagnose and resolve complex HVAC failures and comfort issues. Oversee technician performance across revenue, maintenance agreement sales, and lead generation. Ensure accurate flat rate billing, truck stock levels, and job documentation. Review callbacks and help drive them down. Keep our service fleet sharp, our customers happy, and our culture strong.

You'll also play a hands-on role in the operational side of the business, coordinating parts ordering, managing warranty claims from start to finish, and conducting regular truck inventory inspections to make sure every tech hits the road ready. Beyond the field, you'll work directly with leadership to help build out processes and workflows that make our whole operation run smoother. Some administrative duties will be part of the role, and we're looking for someone who takes that seriously rather than shying away from it.

Keep our service fleet sharp, our customers happy, and our culture strong.

This Role Is Perfect For Someone Who…

Is currently a senior service technician ready for the next step
Wants leadership without completely leaving the field
Takes pride in coaching others and improving team performance
Believes details matter
Wants to be part of a company that values quality over volume
Is tired of companies that talk culture but don’t actually live it

Position Details

Location: Ashland, MA
Full-Time, In-Person Role
Schedule: Primarily Monday–Friday with rotating on-call/weekend support as needed
Must Have: Valid driver’s license and strong HVAC diagnostic experience

Benefits & Perks