PurePoint Energy provides high performance solar electric projects that make our client's lives, our communities, and the planet a better place. We take care of thedetails so that our clients are delighted with the experience today and the results for decades to come. Since 2015, we have consistently been recognized as one of the top 3 solar companies in Connecticut and one of the top 500 solar companies in the United States.
We are a small company that is growing and out to achieve big results. We are looking for someone that is not just looking for a paycheck. We are looking for someone who is excited about making a positive impact on the world.
The Candidate
Our ideal candidate is energetic, motivated, organized and has integrity - you do what you say you’re going to do. You “come with batteries”, and have been described as a “go-getter.” Your written and oral communications are clear, friendlyand convey the PurePoint Energy brand. You have a proven track record of balancing competing priorities. You care about doing things the right way, and safely, and you deliver on expectations.
Other Qualities That Will Make You a Successful Candidate
● You have the right personality
● You Like being a detective
● You are trainable
● Capable of working by yourself
● Able to document tasks
● Good customer service
● Self-Starter
EXPERIENCE REQUIREMENTS:
● Licensing: No E2/Journeyman license required, but must have a deep understanding of electrical theory and code.
● Experience: Minimum of 2 years of hands-on solar service and troubleshooting experience. You must be an expert with string inverters, microinverters, and battery storage (e.g., Tesla, Enphase).
● Leadership: Proven ability to explain complex concepts to both technicians and office staff.
● Communication: Strong ability to provide "back-office" support, translating field realities into actionable advice for the Ops team.
● NABCEP or Electrical License not required but would be a plus!
● Travel necessary - must have a valid driver's license AND an acceptable motor vehicle report.
JOB RESPONSIBILITIES:
● Perform on site system troubleshooting and repair of residential and commercial PV and Energy Storage systems
● Use PurePoint Energy’s monitoring systems to track system alerts and follow appropriate action in order to resolve any system problems
● Fill out proper service reports and communicate/coordinate work with any supporting solar squad staff
● Execute O&M annual inspections and send reports to the Solar Squad Manager
● Work with manufacturer technical support in order to troubleshoot systems
● Preform removal and replacements
● Assist with Operations Team as needed - Be a team player
DAILY WORK Tasks Could Include:
● Address questions and concerns over phone and email regarding system performance, maintenance, and production analysis
● Work to troubleshoot / research existing system issues and monitoring issues remotely, in the office, and on site when needed
● Complete and assist with certain system retrofit projects (such as snow guards, squirrel guards or inverter changes)
● Communicate with clients in person and/or over the phone and email Communicate with our installer partners, sub contractors and equipment manufacturers to research and inquire about equipment issues / monitoring
● Perform general equipment research related to equipment operations / performance
● Communicate issues to our installation partner(s) and expected steps to solve the issue
● Complete scheduled service calls with our installation partner(s) when needed and with customers
● Assemble and submit paperwork required for RMA and any other warranty and reimbursement paperwork to Solar Squad Manager
● Schedule delivery of equipment related to service call work
● Execute O&M annual inspections and send reports to the Solar Squad Manager
● Analyze a system’s performance when needed. Check on system performance via the various monitoring platforms
● Deliver and maintain department metrics
● Address questions and concerns over phone and email regarding system performance, maintenance, and production analysis
● Work to troubleshoot / research existing system issues and monitoring issues remotely, in the office, and on site when needed
● Complete and assist with certain system retrofit projects (such as snow guards, squirrel guards or inverter changes)
● Communicate with clients in person and/or over the phone and email as needed
● Communicate with our installer partners, sub contractors and equipment manufacturers to research and inquire about equipment issues / monitoring as needed
● Perform general equipment research related to equipment operations / performance
● Communicate issues to Solar Squad Manager and expected steps to solve the issue
● Complete scheduled service calls with our installation partner(s) when needed and with customers
● Assemble and submit paperwork required for RMA and any other warranty and reimbursement paperwork to Solar Squad Manager
● Schedule delivery of equipment related to service call work
● Analyze a system’s performance when needed. Check on system performance via the various monitoring platforms
● Deliver and maintain department metrics
● Assist other departments as needed
● Assist with warehouse upkeep
● Take deliveries when needed
Location - Norwalk, CT
Salary Range: $26.50 - $29 per hour (Commensurate with experience)
WHAT WE OFFER:
The company culture is defined by the PPE Way, which results in consistent 5-starcustomer service reviews. The company is now leveraging its extensive expertise to drive new growth by delivering significantly more value to its customers. PPE’s purpose-driven culture paired with our deep expertise and capabilities position our employees to succeed professionally and thrive personally.
Benefits:
The following benefits become available after the employee’s 90 day probationary
period has ended
● Medical coverage - fully paid for employees
● Dental & Vision coverage - voluntary to all employees
● Vacation days - up to four weeks depending on years of service, with the
ability of rolling over five days to the next year. For an employee that on
boards in January, two weeks of vacation time will be available after the
probationary period.
● Personal days - two days per year
● Sick days - three days per year
● Eight paid holidays per year
● 401K - employees can start contributing upon employment. PurePoint
matches up to 4% after one year of employment
● Mileage reimbursement - PurePoint has a transit fleet for their employees.
However, should you need to use your own vehicle to travel on company
business, you will be reimbursed for mileage. The mileage is calculated using
the yearly standard IRS mileage rate. The reimbursement occurs the
following month (IE: January reimbursement = February payout)
● Paid training
HOW TO APPLY:
If you think that this opportunity sounds awesome and are confident that you would be a great contribution to our team, please put your cover letter in the body of an email to [email protected] and attach your resume as a pdf file. In your cover letter, please include why you believe you are a good fit for the position. Thank you for your interest in being part of our team!
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Pay: $26.50 - $29.00 per hour
Benefits:
Work Location: In person
