HVAC Service Technician

Nashoba Air & Boilerworks • Full-time • Littleton, MA, US • $35 - $45 / hour • 1m ago

Nashoba Air & BoilerWorks - HVAC Service Technician

Nashoba Air & BoilerWorks is Nashoba Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a HVAC Service Technician with a track record of providing exceptional customer service to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us!

Why Nashoba Air & BoilerWorks?

We feel a deep personal responsibility to our employees. We seek to create and maintain an environment where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and career opportunities.

If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Nashoba Air & BoilerWorks is where you want to be.

When we hire, it’s not only experience that we look for. If you’ve got the right attitude, ambition, and desire to excel in the trades, we’ll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it’s our investment in employee growth that makes Nashoba Air & BoilerWorks a premier place to work.

Come grow with us!

Pay: $35-45/hr + Commissions and Bonuses

In exchange for your skillset and commitment, we offer:

Company vehicle, gas card, cell phone, and tablet
401(k) with Company Match
High-quality, Affordable Medical, Dental, and Vision Insurance
Health Savings Account with company contributions
Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
Paid Holidays
Paid Time Off (PTO)
Parental Leave
Tuition reimbursement
Special deals/Discounts on a variety of services and entertainment
Tool account
Safety shoe reimbursement
Family & friends discounts on services
Yearly Performance Reviews

Primary Duties and Responsibilities:

Provides heating and cooling service, repairs, and maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc.
Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc.
Obtains the customer’s approval for work and obtains payment on-site as appropriate.
Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
Assumes responsibility for trucks, diagnostic tools, and uniforms.
Serves as a teacher and leads by example to apprentices on the job site.
Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.
Establish a sound positive work relationship with all members of the Nashoba team. Must be able to listen and implement all suggested feedback received.

Required Skills and Abilities:

3+ years of prior heating and/or cooling experience in a residential capacity.
MA Gas license
Ability to prioritize tasks and communicate with customers.
Demonstrated excellent communication conflict resolution and interpersonal skills.
Demonstrated ability to work as an effective team member and pitch in as needed.
Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.
Must be able to work on a ladder.
Must be able to lift 50 pounds.

Education and Experience: